xe66cm Privacy Policy

1 Purpose of This Policy

xe66cm is a safe and reliable online gaming platform. We place the highest importance on the privacy of our users. Through this privacy policy, we aim to clearly explain what information is collected when you use the xe66cm platform, why it is collected, and how it is used and kept secure.

This policy applies equally to our website, mobile version, and all digital services associated with xe66cm. By creating an account or using our services on the platform, you confirm that you have read and agreed to the terms of this privacy policy.

2 What Information Is Collected

The following types of information may be collected in the normal course of operating the xe66cm platform:

• Identity information: Your full name, email address, date of birth, and information required for identity verification.
• Financial information: Payment-related information required for transactions via bKash, Nagad, Rocket, Upay, or bank transfer. We do not store full bank account numbers or card numbers.
• Technical information: IP address, browser type, device identity, and login timestamps.
• Usage information: Records of which games you played, how long you were on the platform, and which sections you used most.
• Communication information: Records of conversations when you contact us via live chat or email.

3 How Information Is Collected

We collect information in several ways. Information is taken directly from you when you register, make a deposit or withdrawal, or contact us. Information is also collected automatically through cookies and similar technologies, which help improve your browsing experience.

Cookies are small data files stored on your device. We use them to keep your login session active, remember your favourite games, and monitor platform performance. You can disable cookies from your browser settings if you wish, though some services may not work correctly as a result.

4 Purposes of Using Information

The collected information is used for the following purposes:

• To create and manage your account.
• To process deposit and withdrawal transactions.
• To verify your age (services are provided only to those aged 21 and above).
• To prevent fraud and illegal activity.
• To ensure the security of your account and transactions.
• To improve our service quality and add new features.
• To comply with applicable legal obligations.
• To provide 24/7 customer support.
• To ensure responsible gaming and provide assistance when needed.

5 Sharing Information with Third Parties

xe66cm never sells your personal information. However, in certain specific situations, limited information may need to be shared with trusted third parties:

• Payment processors: Payment gateway providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions.
• Technology service providers: Those who manage our servers, security, and other technical infrastructure.
• Legal authorities: Information may need to be provided under court orders or legal obligations.
• Identity verification services: For account security and age verification.

All such third parties are contractually bound to protect the confidentiality of your information and may only use it for the specified purpose.

6 Data Security Measures

xe66cm uses industry-standard security technologies and practices to keep your personal information safe. Our main security measures are:

• SSL encryption: All data exchanged between you and our servers is encrypted using SSL (Secure Socket Layer) technology.
• Secure databases: Your information is stored in secured, access-controlled databases.
• Two-factor verification: Additional verification is in place when suspicious activity is detected.
• Regular security audits: Audits are conducted regularly to identify and address system vulnerabilities.
• Restricted access: Only authorised staff can access your information.

7 Data Retention Period

We store your personal information only for as long as it is needed. Generally:

• Information for active accounts is retained for as long as the account remains open.
• Financial transaction records are kept for a defined period after account closure in accordance with applicable legal obligations.
• Customer support conversation records are retained for a set period for the purpose of improving service quality.
• Certain information may need to be kept for a longer period under applicable legal obligations.

8 Your Rights

As a user of the xe66cm platform, you have the following rights:

• Right to access: You can ask us at any time what information we hold about you.
• Right to correction: If your information is inaccurate, you can request that it be corrected.
• Right to deletion: In certain circumstances, you can request that your information be deleted. However, some information may need to be retained due to legal obligations.
• Right to object to processing: In certain cases, you can object to the processing of your information.
• Right to data portability: You can request a copy of your information.
• Right to withdraw from marketing communications: You can stop receiving promotional emails or messages.

To exercise these rights, contact us directly. We will process your request as quickly as possible.

9 International Data Transfers

Our servers and technology service providers may be located outside Bangladesh. In that case, your information may be transferred internationally. For such transfers, we ensure that adequate protection for your information exists in the receiving country and that our protection standards remain the same everywhere.

10 Privacy of Minors

The xe66cm platform is strictly for those aged 21 and above. We do not knowingly collect information from minors. Age is verified at the time of registration. If we become aware that a minor has used our platform, we will immediately close that account and delete the associated information.

11 Policy Changes and Updates

xe66cm reserves the right to update this privacy policy from time to time. If any significant change is made, we will notify you at your registered email address or display a notice on the platform. Continued use of the platform after an update will be taken as acceptance of the revised policy.

The date of each version of the policy will be noted at the top of the page, so you can easily see when the most recent change was made.